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  • HOW TO GET THE MOST FROM YOUR BENEFITS

    The most current and up to date information and pricing on each benefit can be found in the benefits enrollment guide and on the benefit portal by clicking here. You may also download the FMS Mobile App by texting "FBS BIRDVILLEISD" to 313131.

    If you need to order new cards, need claim filing instructions, or other information you may contact the carriers individually listed on Birdville's Benefits Portal by clicking here.

    If you need to access THEbenefitsHUB to see your current enrollment and beneficiary designations, please click here and then click on THEbenefitsHUB link under the picture. Log-in information has been reset in preparation for Open Enrollment, please use the instructions on the log-in screen. 

    We hope this information you find on this site is helpful, but please feel free to contact the benefits office at any time with questions at 817-547-5782. 

     


    Feeling under the weather? Try MDLive.

    Rather than going to see your doctor or an urgent care facility for routine illnesses, try the telemed benefit through MDLive. The service is at no cost to you or your immediate family members covered by the district, and does not require enrollment in a medical plan. MDLive physicians are available for consult via phone, mobile app, or video and can diagnose routine illnesses such as colds, allergies, rashes, ear infections, etc. For more information on MDLive, please visit the district's benefits portal here.

     


    Keep your Costs Down – Go In Network and Don’t Forget to Shop Around!

    There are a number of tools available to help you manage your costs when receiving services from your medical, dental, and other providers. It is especially important to stay in network on any PPO benefit plans, including the ActiveCare 1-HD plan. Staying in network guarantees the provider cannot balance bill you (surprise billing) for hundreds, or even thousands, more than what you expect. And don't forget about network participation for ancillary doctors such as anesthesiologists.

    All of the provider networks, medical, dental and vision, can be found on the District’s benefits portal here. Just click on the benefit to the left and look under the Quick Links for the provider network links. Use the following network names for your search:

    ActiveCare HD 

    ActiveCare Primary

    ActiveCare Primary+

    ActiveCare 2 – ActiveCare 2

    Scott & White HMO – Member Type- Commercial; Plan– TRS – Active Care Participants Network

    Delta Dental PPO – Delta Dental PPO (for the highest savings) or Delta Dental Premier

    Delta Dental HMO – Delta Care USA

    Superior Vision – Superior National network

    Getting pricing from two to three in-network providers for services such as an MRI, X-Ray, or other diagnostic service can lower your out-of-pocket costs significantly. Even though providers may be in network, they do not all charge the same amount. Keep reading for help on this.

    In addition to shopping around for your medical services, don't forget to look for coupons and discounts on your prescriptions. Often pharmaceutical companies will have discounts and coupons on their website. Using these can save you hundreds if not thousands of dollars!

     


    Access a Health Concierge and Plan Portals

    Confused on where to start? Start with the TRS-ActiveCare Plan Participant site, https://www.trs.texas.gov/Pages/healthcare_trs_activecare.aspx or https://www.bcbstx.com/trsactivecare. These sites are loaded with resources, contact information and important information about medical plans. In addition, by accessing specific plan portals below, you can estimate the cost of services, check the status of claims, find in-network doctors, urgent and emergency care facilities, print a temporary ID card and much more.

    Blue Cross Blue Shield of Texas Personal Health Guide (for ActiveCare Primary, HD, Primary+, and ActiveCare 2)

    Call TRS-ActiveCare Customer Service at 1-866-355-5999 and speak with a BCBS Personal Health Guide. This is your advocate to help you put all of the pieces together – benefits, providers, services, wellness, tools, etc. They can help you save money, explain bills, explain difficult issues, and more!

    CVS Caremark (for ActiveCare Primary, HD, Primary+, and ActiveCare 2)

    https://info.caremark.com/trsactivecare

     Scott & White Patient Portal (for HMO Scott and White plan)

    Full Site: SWHP Member Portal - https://portal.swhp.org/#/login

    Mobile: MyBSWHealth Portal - https://my.bswhealth.com/login

     Delta Dental

    Full Site: https://www.deltadentalins.com/index.html

    Mobile: Deltadentalins.com or in Spanish ES.DeltaDentalIns.Com

    National Benefit Services (for FSA and pre-2020 HSA Accounts)

    https://nbs.wealthcareportal.com/Authentication/Handshake

    When registering, your Registration ID is either your card number or Employer ID NBS642373

    Your Employee ID is your social Security number

    EECU (for 2020 HSA Accounts)

    https://www.eecu.org/ ; or Mobile App Instructions

    403(b) and 457 Plans

    TCG Mobile Retirement App: https://tcgservices.com/app/?utm_medium=email&utm_source=mailchimp&utm_campaign=mobile-app-announcement-05-28-457b

    TeleWealth Virtual Meeting Scheduler: https://tcgservices.com/telewealth/?utm_medium=email&utm_source=mailchimp&utm_campaign=mobile-app-announcement-05-28-457b

    Local Representative Virtual Meeting Scheduler: www.tcgservices.com/cpuckett

     


    Get Rewarded for your Health Care Choices

    Where you choose to receive your health care services can have an impact on your out-of-pocket costs. That’s why TRS-ActiveCare rolled out a new program called Member Rewards for TRS-ActiveCare Primary and TRS-ActiveCare Primary+ participants, to reward them for making cost-effective health care choices. Click here for mor information.

     


    Cancer Plan - REWARD!

    If you are enrolled in the Cancer plan, there is a one-time annual reward of $50 for pre-cancerous test, i.e., colonoscopy, well women exam, etc.

    Complete form and submit to American Public life.

     


    Other Value Added Services Through Your Carriers

    Many of the benefits offered have value added benefits and discount programs. Click on the links below for more information on each.

                   Ability Assist provides added counseling support for life's challenges.

                       Click here for more information. 

                   Health Champion provides added support through critical illness or disability.

                       Click here for more information.

                   Hearing Aid Discounts through Superior Vision can help!

                       Click here for more information.

                   LASIK Discounts are also available through Superior Vision.

                       Click here for more information.