Your Resolution Starts Here...


Two BISD Technology employees supporting an educational event
  • Help Desk Contact Number

    (817)547-5888


  • Hours of Operations

    Mon.- Thurs. 8am-4:30pm

    Friday 8am - 4pm


  • The BISD help desk provides assistance and support for all technology-related matters throughout the district. This includes over the phone remote solutions and escalations for password resets, desktop & laptop support, PrinterLogic, Microsoft Office, Google, mobile devices, smartboards, projectors, phones internet, and network issues. 

     

Help Desk Specialist, Matt Demas, editing a technology video in the audio suite
  • ...to many common technology issues and useful self-help documents in our Knowledgebase

  • ... and submit a Service Request online. Answer a few questions and we'll route your request to the appropriate group for resolution.