Frequently Asked Questions / Overview

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Frequently Asked Questions

Answers to common questions are located here.

Top 5

How do I open a ticket? - video

Skyward - Forgot password / password reset

How to find the name of my computer (PC) - PDF - video

I forgot or am locked out of my voicemail

How do I find the Dell tag? - PDF

ACCOUNTS & PASSWORDS

     How to Login to various systems.

     How to change my Windows password

     How do I login to a school computer?

     How to check work email (from anywhere) using a web browser

COMPUTING DEVICES

     How do I find the Dell Tag (PC)? - PDF

     How do I find my computer name (PC)? - PDF - video

     Should I turn off my work computer everyday? - PDF

     I need help using my iDevice - iPod, iPad, iTouch, iPhone - USER MANUALS

     How do I get an Apple device (handheld, desktop, laptop) repaired?

DISTANCE LEARNING/MEDIA RETRIEVAL

     Media Retrieval - How to ....

NETWORKING

     Acceptable Use Policy

     How do I get a website blocked/unblocked?

     What is the username and password for the BISD-Guest wireless network?



PHONES

     How do I get my voicemail password reset?

     How do I get my voicemail when I'm out of the district or away from my desk phone?

     Open Records Policy - What you need to know...

     Voicemail indicator light is on, but no message - How to turn it off

PRINTING

     How to connect to a network printer (PC) - PDF - video

PROJECTION DEVICES

     How to connect a computer to a mounted projector

     How to connect a document camera to mounted projector to PC

     How to connect a mounted projector , tv tuner and document camera

SOFTWARE

     How do I setup my work email (Outlook)? PDF - video

     How to check work email (from anywhere) using a web browser

     I need software installed. What do I do? PDF

DOCUMENTS & MANUALS

Miscellaneous

     I need my badge replaced. What do I do?

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