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Technical Services

Birdville Independent School District

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Frequently Asked Questions

  • Overview
  • Technical Services
  • Overview
  • Frequently Asked Questions
    FAQ
    Answers to common questions are located here.
     
     
    Top 5
     
    How do I open a ticket? - video   
    Skyward - Forgot password / password reset
    How to find the name of my computer (PC) - PDF - video 
    I forgot or am locked out of my voicemail
    How do I find the Dell tag? - PDF
     
     
    ACCOUNTS & PASSWORDS
         How to Login to various systems.
         How to change my Windows password
         How do I login to a school computer?
         How to check work email (from anywhere) using a web browser
     
    COMPUTING DEVICES    
         How do I find the Dell Tag (PC)? - PDF
         How do I find my computer name (PC)? - PDF - video
         Should I turn off my work computer everyday? - PDF
         I need help using my iDevice - iPod, iPad, iTouch, iPhone - USER MANUALS
         How do I get an Apple device (handheld, desktop, laptop) repaired?
     
    DISTANCE LEARNING/MEDIA RETRIEVAL
         Media Retrieval - How to ....
     
    NETWORKING    
         Acceptable Use Policy
         How do I get a website blocked/unblocked?
         What is the username and password for the BISD-Guest wireless network?
        
    PHONES    
         How do I get my voicemail password reset?
         How do I get my voicemail when I'm out of the district or away from my desk phone?
         Open Records Policy - What you need to know...
         Voicemail indicator light is on, but no message - How to turn it off
     
    PRINTING    
         How to connect to a network printer (PC) - PDF - video   
     
    PROJECTION DEVICES   
         How to connect a computer to a mounted projector
         How to connect a document camera to mounted projector to PC
         How to connect a mounted projector , tv tuner and document camera
     
    SOFTWARE    
         How do I setup my work email (Outlook)? PDF - video
         How to check work email (from anywhere) using a web browser
         I need software installed.  What do I do? PDF
     
    DOCUMENTS & MANUALS
     
    Miscellaneous
         I need my badge replaced. What do I do?

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BISD affirms its commitment to ensure that people with disabilities have an equal opportunity to access online information and functionality. For assistance accessing any online information or functionality that is currently inaccessible, contact Michelle DoPorto, District Webmaster, 817-547-5700, michelle.doporto@birdvilleschools.net.
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