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Open a Service Request3 ways to request technical assistance are described here.
Use your work computer username and password to access the system.- You can open, close, comment, and check status of your incidents.
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The system is available 24/7 at work and from home.
- Your email instantly becomes a ticket in our automated system called Grouplink. You are instantly returned an email from the system with your ticket number.
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Include as much detail as possible about your issue or request and your the location.
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Include a way to contact you.
Call 817-547-5888
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Normal business hours of M-Th 8am-415pm and Fri 8am-4pm.
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A service request is created in our system for all voicemail messages and/or your call will be returned within one business day.