• You can open, close, comment, and check status of your incidents.
• The system is available 24/7 at work and from home.
• Grouplink - Basic User's Guide

 

     Email grouplink@birdvilleschools.net    

• Your email instantly becomes a ticket in our automated system called Grouplink. You are instantly returned an email from the system with your ticket number.
• Include as much detail as possible about your issue or request and your the location.
• Include a way to contact you.

  Call 817-547-5888

• Normal business hours of M-Th 8am-415pm and Fri 8am-4pm.
• A service request is created in our system for all voicemail messages and/or your call will be returned within one business day.