PK-5th

Elementary students will have access to the classroom-set of Chromebooks during regular school hours. 

6th-12th

Secondary students will be issued a Chromebook they can bring to school and take home. 

Along with a Chromebook, a student may be issued additional technology accessories to aid in their use such as a charging cable, charging base, a case, etc. 

What happens if a device is damaged? 

If a device requires a repair or is inoperable, it is our goal to get a functioning replacement in the hands of a student as quickly as possible. District campuses will individually assess the cause of the damage and report their findings to the Technology Department in the form of a ticket. The campus will be supplied with replacement units and determine if a student is eligible for an immediate swap. 

Damaged Device Information

Elementary Campuses 

• Each room has a set number of devices that are labeled with the assigned student’s name. 

• The classroom teacher is responsible for reporting any damages and reason for the damage to Campus Chromebook Coordinators. 

• Due to the type of damage and each situation the campus may assign a device damage fee to a student that has repeatedly or intentionally damaged district property. 

Middle & High School Campuses 

• Each student has been issued a device and charger with a unique identifier. 

• A damaged device is reported to a Campus Chromebook Coordinator. 

• Due to the type of damage and each situation the campus may assign a device damage fee to a student that has repeatedly or intentionally damaged district property.  

Protection / Insurance Plans

Please note that the protection plan covers only one Chromebook per student annually for secondary students only.

Birdville ISD offers an optional protection program that reduces the cost of Chromebook repair and replacement by 50% per year.

Free and reduced students are automatically enrolled, and non-free and reduced students can enroll for $25 (not to exceed $50 total for families with 3 or more students enrolled in the district). If the student does not enroll, the student is responsible for the full price of repair costs.

Birdville ISD does not cover the loss of the Chromebook and/or its accessories, cosmetic damage, or damage caused by intentional misuse and/or abuse. Students will be held responsible for the full cost of intentional damage to their device. This includes breaking any part of the device, charger, or case.

Repair Costs

Repair costs apply only to secondary students. Parents or students must pay the repair fees through RevTrak, the District’s online payment system. To do so, please click on the Student Chromebook tab, complete the required information, and submit the appropriate payment.

Device Incidental Repair Costs

The cost for device repair due to incidental damage will be a full repair cost. However, if enrolled in the optional protection program, it will be 50% of the cost of repair. 

 

Examples of incidental damage include, but are not limited to:

Damage	With Program/Without Program
Cracked screens	$60/$120
Cracked device housing/hinges	$60/$120
Broken keyboards	$40/$80
Headphone plugs broken off inside jack	$20/$40
Protective case	$30/$60

The cost of repairing or replacing a device or accessory due to intentional loss will be the full replacement cost of the device or component, even if the student is enrolled in the optional insurance program.

Chromebook replacement - $400

Component/accessories charges are as follows:

• Charger replacement - $25
• Asset Tag - $15
• Sticker removal - $15

To purchase insurance, or for a replacement, please visit RekTrak: Birdville ISD (revtrak.net)For more information, please refer to the Student Handbook: Student Services / Student Handbooks (birdvilleschools.net)

 

Please follow these instructions to apply and pay for a REPLACEMENT device:

1. Visit the BISD RevTrak online Web Store at the following link:  https://birdvilleisd.revtrak.net/
   
    
2. Click LOGIN in the top right menu bar.Click CREATE A NEW ACCOUNT if you have never logged into BISD RevTrak online Web Store and follow the prompts.
    
   
   
   Type in your email and password if you already have a BISD RevTrak account.
    
3. Click on Student Chromebooks
   
    
4. Select from the following if your student is in elementary, Secondary (middle or high), or a prior student:
    
   
   
   For Elementary, please fill out the following replacement form. This will include students' first and last name, their student ID number, which school they attend, the Parent/Guardian’s first and last name, and their email address.
   
   
   The Chromebook replacement fee for elementary students, during the 24-25 school year, is $25. 
   
    
5. For Secondary, if you need to purchase insurance for the device, please select Secondary Schools Chromebook Insurance.  
    

   Free/reduced students are automatically enrolled into insurance.
   
   If you have 1 student needing insurance, select Single Student. For 2 or more students, select 2 (or more) Students.

   This following needs to be filled out: Students first and last name, their student ID number, which school they attend, the Parent/Guardian’s first and last name, and their email address.
    

   Add to cart and proceed to checkout.
   
   For Secondary, if you need to purchase a Chromebook fee for the device, please select Secondary Schools Chromebook Fees. 

    

   
   
   This following needs to be filled out: Students first and last name, their student ID number, which school they attend, the Parent/Guardian’s first and last name, and their email address.
    

    

   Select “Full Pay” if your student does not have Chromebook insurance.

   Select “Insured” if they do.

   Select “Free/Reduced” if your student qualifies for Free/Reduced meal through the district.
    

   
   
   Your student will be sent home with a nonreturnable form, and/or call from their admin staff, on what was broken and needing to be repaired.
   
   Select from the following, matching what is broken and needing to be repaired/replaced. 

    

    

    

   Add to cart, and proceed to check out.
    

   PLEASE NOTE: A receipt will be emailed to the address you used to create your account. Please print, email, or take a screenshot and have the student bring it to their campus to facilitate the process of confirming the payment and receiving a replacement device. 

Reporting Lost or Stolen Devices

Lost  

If a student loses a district issued device, it must be reported immediately to a campus administrator. The district will track how many devices a student has been issued and if it is determined that the student has not had a prior issue with stolen or damaged devices, a replacement will be issued by the campus.  

If the student has a record of damaged or lost devices due to negligence, a fee may be required to issue a replacement. 

Fees & Payment 

If any fees or payments are involved with a lost or stolen device, the campus will arrange for repair and replacement collections. 

To purchase insurance, or for a replacement, please visit RekTrak:| Birdville ISD (revtrak.net)

Stolen Devices

Stolen devices must be reported immediately to local law enforcement and a police report number should be obtained. The incident should be reported to the campus along with a police report number for the district to disable the device and clear the student of responsibility. 
 

Replacement for theft of the device will be assessed on a case-by-case basis and will be at the discretion of the campus principal and/or district administration.

Passwords play an important part in student safety and security online.

Birdville ISD suggests students periodically change their password for increase security.

Keep Your Password Secure

BISD requires students to update their at least once a year to a unique phrase at least 8-characters. 

Students can visit our Birdville ISD Support Portal to review knowledgebase articles provided by the district's Technology Department. 

Submitting a Tech Support Ticket

For students needing technology assistance, please follow the steps below:

1. Submit a ticket by accessing our Technology Support Portal and clicking "Sign In" in the upper right-hand corner. 

 

 

Students will login using their BISD Portal Username & Password. For assistance in resetting that, please visit here. 

 

2. Once logged in, students will be able to click "New Ticket"

 

In Birdville ISD, we believe in providing students the opportunity to learn anytime, anywhere, and at any pace while developing future-ready skills. BISD students in grades 6th through 12th will be assigned a district-owned Chromebook to use at home and school. For a device to be issued to a student, the district's  Birdville ISD Responsible Use Guidelines and Secondary Parent and Student Equipment Use Agreement must be agreed to during enrollment. The student is responsible for any fees associated with a lost or damaged device. 

To offset this cost, parents/guardians have the option to purchase an annual protection plan each school year for $25 for a single student or $50 for two or more students. Students on the free and reduced lunch program will be automatically enrolled in the protection plan. If you feel you should receive this enrollment, please contact your campus administrator. 

To purchase the protection plan, visit BISD's online payment portal (Revtrack). Please click on the Student Chromebook tab, complete the required information, and submit the appropriate payment. 

Parent & Student Equipment Use Agreement

The Parent & Student Equipment Use Agreement can be found and filled out in the BISD Students FOCUS account during the student registration window. Click below to access the Parent FOCUS Portal.

Parent FOCUS Portal