Birdville ISD Employee Benefits
What to Expect After Employee Benefit AnnualEnrollment
BISD's employee benefit open enrollment period runs from 7/15 - 8/11. Benefit changes are effective 9/1. Keep an eye on this page for updates through implementation of Annual Enrollment.
If you need to order new cards, need claim filing instructions, or other information you may contact the carriers individually listed on Birdville's Benefits Portal by clicking here.
If you need to access THEbenefitsHUB to see what your current enrollment and beneficiary designations are, please click here and then click on THEbenefitsHUB link under the picture or on the log-in button in the top right corner of the page.
PLEASE REVIEW YOUR SEPTEMBER PAYCHECK(S) AND MAKE SURE DEDUCTIONS ARE CORRECT. OPEN ENROLLMENT ERRORS FOUND AFTER SEPTEMBER MAY NOT BE CORRECTABLE.
Medical - Welcome Blue Cross Blue Shield of TX (BCBSTX)!
Don't forget, a Personal Health Guide is available 7 a.m. - 6 p.m., Monday - Friday at 1-866-355-5999 for in-depth questions about TRS Active Care Plans. During the holidays, BCBSTX will be closed on the following days:
Thanksgiving, Thursday, November 26
Day After Thanksgiving, Friday, November 27
Christmas, Friday, December 25
New Year's Day, Friday, January 1
Though Personal Health Guides will be unavailable these days, the 24/7 Nurseline is available at 1-833-968-1770 for non-urgent conditions; or you may use the District's telehealth service, MDLive, at no cost by calling (888) 365-1663.
BCBSTX administered TRS-ActiveCare plans
Participants enrolled in TRS-ActiveCare Primary or TRS-ActiveCare Primary+ will receive an ID card for each covered participant. Please ensure the PCP listed is correct. Call BCBSTX at 866-355-5999 if it is not.
If you haven’t received your ID cards, you can still use your TRS ActiveCare BCBSTX plan. Call a Personal Health Guide at 1-866-355-5999 to get your ID card information so you can register for Blue Access for MembersSM (BAMSM).
Once you have that information, you can get an ID card by:
* texting†BCBSTX to 33633 and following the prompts.
* Once in BAM, left-click on the picture of the ID card you want to print or download.
Baylor Scott and White Administered HMO plan
Participants who enroll in a Central and North Texas Scott and White Care Plan (SWCP) will also receive new ID cards and may use them on or after September 1.
If you haven’t received your ID cards by Sept. 1, you can still use your health plan benefits. You can access your electronic ID card starting Sept. 1 through the SWCP member portal. Use your social security number to register. You may also contact customer service at 1-844-633-5325 to get your ID card information.
If you are enrolled in a TRS-ActiveCare plan, you will receive a new CVS Caremark ID card. If you have not yet received your card, you may register at Caremark.com to print your personalized ID card.
Or you can print a general, temporary ID card without registering. Adding your personal details will allow you to use it at all network pharmacies until your permanent card arrives.
To order a hard-copy card, please contact Customer Care at 866-355-5999 24/7.
Transition of Care (Continuing Care)
If your provider is in-network, you can continue seeing them but may need a referral if you enroll in TRS-ActiveCare Primary or TRS-ActiveCare Primary+. To search for your provider, click here.
Transition of Care may not apply to the ActiveCare HD since referrals are not necessary.
For information about Transition of Care, who it applies to, and how to sign up please go to the TRS website page here.
TRS ActiveCare Medical Resources
Personal Health Guides available 7 a.m. - 6 p.m., Monday - Friday at 1-866-355-5999 for questions about TRS Active Care Plans
NEW Provider Search Tool - find your in-network providers
2020-21 Summary of Benefits and Coverage - see what your plan covers and sample costs
CVS Caremark log in and Prescription Calculator - log in and download your prescription card or calculate prescription costs
Health Savings Account (HSA) - Welcome EECU!
You may continue to use your NBS card even after you receive your EECU information as long as you have funds in the account. Expect your new HSA cards from EECU by the second week of September. Your account balance from NBS will not automatically transfer to EECU. An HSA account is a personally owned account by the employee, just like a checking or savings account. It is up to the employee to transfer a balance and close the account if they wish. Please note if you use all of your funds in your NBS account, you will still need to call NBS to terminate the account to avoid additional monthly charges.
HSA enrollees will get the following communications:
- Health Savings Account Master Debit Card - follow the instructions affixed to the front of the card to activate your card.
- Welcome Email - register for online banking
- Welcome Kit - includes a letter with your account number, Beneficiary Designation form, Transfer form and postage-paid business reply envelope. Completion of the Beneficiary Designation form is optional but recommended, as it designates a person(s) to receive your HSA funds in the event of your death. Completion of the Transfer form is optional and is used to transfer funds from another HSA (such as NBS) to your EECU HSA. Please note, NBS will charge a $25.00 transfer fee to transfer your funds from your NBS account.
You may also access the forms by clicking on their title above. Forms may be submitted in the following ways:
- Mail: the mailing address is: EECU, P.O. Box 1777, Fort Worth, TX 76101-9947
- e-Mail: you may print, sign, scan and email them to: firstname.lastname@example.org
- Fax: forms can be faxed to 817-882-0099
ID Theft Protection - Welcome Identity Guard!
Identity Guard will be the new ID theft protection provider effective 9/1. Employees who enroll in this benefit should receive a welcome packet in the mail early September.
Dental, Vision, and other benefits
New participants in the HMO dental should receive a card in the mail the first two weeks of September. If you need a replacement card, you may call Delta Dental at 800-422-4234.
The PPO dental will not send a card. Let your provider know you are with Delta Dental PPO and they can look you up by social security number and date of birth.
The vision, cancer, hospital indemnity, and emergency transport plans do not send a card, but you may access contact information and claim instructions on our benefits portal by clicking here.
New participants in Flexible Spending Account (FSA) should receive a card in the mail the first two weeks of September. If you need a replacement card, you may call NBS at 800-274-0503.